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communication

Every post I’ve written on communication, newest first.

Business 5 min read

How to Sound Like Yourself

You’d think that coming over as talking in your own voice would be the simplest possible thing when you’re writing about your business. Judging from what I read, though, nothing ... Read more

Business 7 min read

Communicating in a Diverse World

Most of what we do in business involves communication, from marketing and sales to HR, planning and collaborating on projects. We need people to understand what we mean (not to ... Read more

Business advice 2 min read

The Words We Use

These are — as we’re being reminded from every side — unprecedented times. And one of the more minor consequences is that we’re using unprecedented vocabulary. Be honest: how often ... Read more

Business 2 min read

Are You Reassuring Your Clients in the Crisis?

We’re all trying to readjust to these strange times. First of all, we’re simply trying to get through the emergency with our health, our family and our business intact. Besides ... Read more

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